Make sure that the activation email cites the correct operating system. The majority of Movavi programs have two versions: one for Windows and another for macOS. To install the purchased program, follow the link in the email you received right after your purchase.Īnother way to download the correct program is to go to the Installation Files page and find the file with the name and version indicated in the error message.Ĭheck to make sure you’ve purchased the correct key for your computer’s OS. You may have installed a program other than the one you purchased the key for.
